Welcome to Annaliese Jones – Naturopathy, Nutrition, Herbal Medicine (“we”, “us”, “our”).

We operate this website and online store from New Zealand, including all related information, content, products, services, and tools (collectively, the “Services”).

Terms of Service

Welcome to Annaliese Jones Naturopath. By using this website, booking an appointment, or purchasing any services, you agree to these Terms of Service.

1. Information on this Website

The information on this website is provided for educational and informational purposes only. It is not intended to diagnose, treat, cure, or prevent any medical condition and should not replace advice from your doctor or other qualified healthcare provider.

2. Products and Orders

Products sold through this website are intended for personal use only and should be used as directed.

Due to manufacturer policies, safety and for the best outcomes certain products may only be available following a consultation with a registered practitioner. 

Product information is provided for educational purposes and is not intended to diagnose, treat, cure, or prevent any disease.

We make every effort to ensure product descriptions, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct errors and cancel orders where necessary.

Digital products are non-refundable once accessed or downloaded unless required by New Zealand law.

3. Shipping

We aim to dispatch orders promptly; however, delivery times are estimates only and cannot be guaranteed.

Risk and ownership of products pass to you upon delivery.

4. Returns and Refunds

If a product arrives damaged, is faulty, or is not as described, please contact us within 7 days of receiving your order.

Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or any other applicable New Zealand consumer law.

For health and safety reasons, we generally cannot accept returns of opened supplements, foods, or other consumable products unless they are faulty, damaged, or supplied in error.

Refunds or replacements will be assessed on a case-by-case basis and in accordance with New Zealand consumer law.

5. Privacy

Your information will be collected, stored, and used in accordance with New Zealand privacy laws and our Privacy Policy.

6. Website Use

You may use this website for lawful purposes only.

You must not copy, reproduce, distribute, or use website content for commercial purposes without written permission.

7. Limitation of Liability

While reasonable care is taken to ensure information and recommendations are accurate and appropriate, Annaliese Jones Naturopath cannot guarantee specific health outcomes.

To the maximum extent permitted by New Zealand law, Annaliese Jones Naturopath is not liable for any loss, injury, or damage arising from the use of this website, services, or information provided.

8. Changes to These Terms

These Terms of Service may be updated from time to time. The latest version will always be available on this website.

9. Contact

If you have any questions about these Terms of Service, please contact:

Annaliese Jones Naturopath
Email: hello@annaliese.healthcare
Website: annaliese.healthcare